Legal Information

Criciya Privacy Policy

Criciya takes the protection of your personal data seriously. This privacy policy explains in detail what information we collect, how we use it, and how we keep it secure.

Last Updated: January 1, 2026

Summary: Criciya fully respects your privacy. We only collect information that is necessary and never sell it to third parties. Please read this privacy policy in full to understand your rights.

1Scope & applicability

Criciya is an international-standard online Sports Betting platform. We place the highest priority on our users' privacy. This privacy policy ("Policy") applies to the criciya website, mobile app, and all related services.

By creating an account on criciya, using our platform, or contacting us, you agree to this privacy policy. We want to be fully transparent about exactly what we do — and don't do — with your data.

This policy is compliant with international data protection law (GDPR) and applicable local data protection regulations. For any questions about our privacy policy, please contact: privacy@criciya.ws

2What Data We Collect

Criciya only collects information that is necessary to provide our services and ensure your security. The types of data we collect and their purposes are detailed below.

Data Type Example Reason for collection
Identifying information Name, date of birth, national ID Account verification (KYC)
Contact Information Email, Phone Number Account management, notifications
Financial information Bank account, mobile banking number Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Betting history, transaction logs Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference cookies Improving user experience

We never collect or store your password, full bank card number, or PIN. This information is processed directly through the relevant financial institution.

Any information you voluntarily provide — such as messages sent to our support team — is also stored in our database to help us serve you better. This information is never used for advertising purposes.

3Purpose of Data Use

Criciya uses your data only for specific, defined purposes. We never use your information for anything else without your consent. The key purposes for which we use your data are outlined below.

  • Account Creation & Management: Your identity and contact information is used to handle registration, login, and account security.
  • Processing financial transactions: Financial information is used to process deposits and withdrawals and to maintain transaction records.
  • KYC & identity verification: Identity verification is carried out to prevent money laundering in compliance with international financial regulations.
  • Security & Fraud Prevention: Technical data is used to detect suspicious activity.
  • Ensuring responsible gaming: Unusual betting patterns are identified and support is provided where needed.
  • Service Quality Improvement: User experience data is analyzed to continuously improve the platform.
  • Meeting legal obligations: Certain data is retained to meet regulatory requirements.
  • Relevant Contact: Important updates, promotions, and transaction notifications are sent to you.

Marketing Communications: If you'd prefer not to receive promotional emails, you can unsubscribe at any time from Account Settings. Please note that important transaction-related notifications will still be sent to you.

4Cookie Policy

Criciya uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help make your next visit smoother and more convenient.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functionality cookies: Used to remember your language preference, timezone, and interface settings.
  • Analytics cookies: Used to identify the most-visited pages and improve our services. All data is kept fully anonymous.
  • Performance Cookies: Helps identify page loading speed issues and technical problems on the platform.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some criciya features from working correctly.

5Data Sharing with Third Parties

Criciya never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.

  • Payment processors: Financial information is shared with licensed payment gateways as needed to process deposits and withdrawals.
  • Identity Verification Services: Identity document information is shared with internationally recognized verification services to complete the KYC process.
  • Legal Authority: Data may be disclosed in response to a court order or a legitimate request from a regulatory authority.
  • Security Partners: Limited data may be shared with specialist security firms to help prevent fraud and cyberattacks.

We have data protection agreements in place with all third parties. They are not permitted to use your information beyond the purposes we have specified.

6Data storage & security

Criciya uses industry-leading technology to protect your data. Our servers are hosted in data centers with internationally recognized security certifications.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Storage Encryption: All sensitive information stored in our database is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Regular security audits: Third-party experts regularly test our systems for vulnerabilities.
  • Staff access controls: Only authorized staff can access user data, and every access is logged.

In accordance with legal obligations, certain data may be retained for up to 5 years after account closure. After that period, all data is permanently deleted.

7Your Data Rights

As a criciya user, you have full control over your own data. You can exercise the rights below at any time.

👁️
Right to access your data

You have the full right to know what information we hold about you and to receive a copy of it.

✏️
Right to rectification

You can request corrections to any inaccurate or outdated information. We will act within 30 days.

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Right to erasure

Unless required by law, you can request that your data be deleted after your account is closed.

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Right to Data Portability

You can request a download of your data in a machine-readable format.

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Right to object to processing

You may object to your data being used for marketing or analytics purposes.

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Right to Restrict Processing

During dispute resolution, you may request a temporary suspension of data processing.

To exercise these rights privacy@criciya.ws. We will respond within a maximum of 30 business days.

8Children's privacy

Criciya strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

  • Age verification is mandatory at the time of registration.
  • Age-related information is re-verified during the KYC process.
  • If an underage user's account is identified, it is immediately closed and all collected data is deleted.

If you believe a minor is using Criciya, please notify us immediately: support@criciya.ws

9Changes to the Privacy Policy

Criciya may update this Privacy Policy from time to time. We will notify you based on the nature and significance of any changes.

  • For significant changes, advance notice will be sent to your registered email address.
  • For minor changes, only the "Last updated" date at the top of the page will be revised.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Note: Visit this page regularly to stay up to date with our latest privacy policy.

10Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact our Data Protection Team directly.

  • Privacy email: privacy@criciya.ws
  • General support: support@criciya.ws
  • Response Time: Within 30 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant international data protection authority.

FAQs

No, criciya never sells your personal data to third parties. Limited data is shared only with essential service partners — such as payment processors and KYC providers — and they operate under strict confidentiality agreements.

Data for active accounts is retained for as long as the account remains open. Following account closure, certain data may be kept for up to 5 years as required by law. After that, all data is permanently deleted.

Yes, beyond legal obligations, you may request the deletion of your data by emailing privacy@criciya.ws. However, please note that certain transaction records are required by law to be retained for a specified period under anti-money laundering regulations.

No. Your betting history is completely private. It is used solely to secure your account, support responsible gaming, and comply with legal obligations. It is never shared with third parties for advertising or marketing purposes.

Use a strong password and keep two-factor authentication (2FA) enabled. Never share your password or OTP with anyone. If you notice any suspicious activity, report it to support@criciya.ws immediately.

Why Criciya Is Safe for Your Privacy

We don't just say your data is safe with us — we prove it.

🔒
End-to-End Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. Criciya safeguards your data using internationally recognised security technology.

🛡️
Licensed platform

Criciya operates under an international gaming license. Our privacy policy is regularly reviewed by regulatory authorities.

👤
KYC Protection

Your identity verification data is stored with the highest level of security. KYC data is used strictly for legal purposes and nothing else.

🚫
No Data Sales

Criciya never sells your personal data to third parties. Our business model is fully aligned with user privacy.

⚙️
Your Controls

From Account Settings, you can opt out of marketing communications, download your data, or close your account at any time.

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Transparent policy

We present our privacy policy in plain, straightforward language. There are no hidden terms. You will be notified in advance of any changes.

Safe Betting

Your privacy is protected — get started today

Your data is completely safe with criciya. Enjoy Bangladesh's best Sports Betting experience backed by international-standard security and a transparent privacy policy.

18+ | Bet Responsibly

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